FAQs

We would recommend that you contact our sales staff as soon as you are prepared, to ensure the best availability for your event date.  Some dates fill months to a year in advance.  All the rental items we carry are on a first-come-first-serve basis, so it is in your best interest to reserve early.  A non-refundable deposit equal to 30% of your total order is due in order to make a reservation.

What To Expect When You Rent A Tent

 

The week of your event, a member of Undercover Tent staff will visit your property and perform a final tent site inspection.  They will "map" where the tent will fall exactly on the property using a combination of flags and spray paint.  Our installation team can then accurately drive stakes around pre-marked underground hazards, as well as insure your tent is installed safety, securely and perfectly tight.

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Once the tenting area has been designated, our installation team will use a drop cloth to prevent any dirt or grass from marking up your beautiful white tent top.  Depending on the size of your tent, multiple tent sections may have to be connected to accommodate your guest size.  These tent sections lace together to form one large tent top!

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Once all of the staking is complete, and the tent is fully laced together, we begin putting legs around the perimeter, beginning with the corners and working are way around 360 degrees.

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After the legs are in place, the center poles are put in and lifted upwards!  The tent is then tightened, fully inspected, and ready for the furniture to be placed underneath according to your custom layout.

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